Tuesday

 

  #9 The Real Estate Commission – Take 2

 

After throwing in the towel on the media, I decided on another possible avenue to get some help. Early in 2022, I contacted a friend, former Senator Nellie O’Reilly. I explained my situation and asked for her opinion of which senator I should contact. She pointed me to Senator Samuel Carrion. He and I started chatting in May. Eventually, other members of his staff got involved.

  

David Mattera

Jul 31, 2022, 2:59 PM

to sandrewscarrion

Good day Senator Carrion and Chief of Staff Andrew

Sorry to take so long in getting back to you but I wanted to put several thoughts together. Not to mention, focusing on this problem is quite draining having spent a couple of years with no results. It’s so easy to just pass it off to the next day; even though days gradually add up into months. And instead of thinking about miserable things, I have other more upbeat plans. I have recently purchased a parcel of land here in Virginia, 34 acres to be exact, to start a commercial composting operation. This aspiration was something that I had tried to do on St. Croix with the help of Senators O’Reilly and Sanes after Hurricane Maria. But as you know, even if doing something on the islands would be for the betterment of all doesn’t mean it will be easy or even possible. Perhaps, someday I can explain to you what I had hoped to accomplish and maybe you would like to champion the cause. The islands desperately need it. The endeavor will pay for itself and the USVI will end up with less material in the landfills, as well as a virtually endless supply of compost for homeowners and farmers. Bear in mind though, I wasn’t the first person to think of doing this for the islands. Several have tried, all have failed.

Hopefully you have used the time to pass along my articles to other interested individuals as I have. I was pleased to hear that you haven’t forgotten me and have been gathering information on the real estate situation. I’m also glad that you suggested including your Chief of Staff, Ms. Andrew. An extra set of eyes could prove very helpful. The articles that I have written are not easy reading. I’m an engineer not a journalist; facts over fluff.

At this time, I feel that I have been running out of options for finding justice. Approaching the Senators was going to be my last attempt before going the route of social media. If you haven’t already, perhaps you could reach out to the other Senators. They might be shocked to learn that the commissioners they have confirmed to ensure the ethics of the real estate professionals have actually been protecting the unethical behavior of those same people. After they license, they’re supposed to police.

The Legislature has put in a great deal of time and effort to write laws to create the Real Estate Commission, plus the laws to task them with protecting the public. They have also passed a law covering how the Real Estate Commission needs to deal with fraud:

2019 US Virgin Islands Code
Title 12A - Consumer Code
Chapter 6 - Consumer Fraud and Deceptive Business Practices
§ 328. Remedies of the Department of Licensing and Consumer Affairs

  • (b) The Department may petition the Superior Court to impose a civil penalty in a sum not to exceed $50,000 against any person found by the court to have engaged in any method, act or practice declared unlawful under this chapter. If the court finds the method, act or practice to have been entered into with the intent to defraud, the court may impose a civil penalty in a sum not to exceed $50,000 per violation.

 

Mr. Hanley fraudulently lied to me about the sale price of my home in order to double his commission and thereby receive an additional twenty thousand dollars. I learned this from the internet:

Fraudulent Misrepresentation

Under contract law, a plaintiff can recover compensatory damages against a defendant when a court finds that the defendant has committed fraudulent misrepresentation. Courts will typically find that a defendant has committed fraudulent misrepresentation when six factors have been met:

1.    a representation was made

2.    the representation was false 

3.    that when made, the defendant knew that the representation was false or that the defendant made the statement recklessly without knowledge of its truth

4.    that the fraudulent misrepresentation was made with the intention that the plaintiff rely on it

5.    that the plaintiff did rely on the fraudulent misrepresentation

6.    that the plaintiff suffered harm as a result of the fraudulent misrepresentation

 

 

Concerning these factors, he’s batting six for six. And this is not just a civil offense, it's a criminal offense that can carry jail time. More from the internet:

33 U.S. Code § 931.Penalty for misrepresentation

(a)Felony; fine; imprisonment

Any claimant or representative of a claimant who knowingly and willfully makes a false statement or representation for the purpose of obtaining a benefit or payment under this chapter shall be guilty of a felony, and on conviction thereof shall be punished by a fine not to exceed $10,000, by imprisonment not to exceed five years, or by both.

 

And there’s more! As the seller, I wasn’t the only party that he defrauded. The buyers were renting an AirBnB while they were waiting to move into our house. They asked Mr. Hanley repeatedly about moving in early since my wife and I were moving off island before closing. This aim was something we the sellers as well as the buyers told Mr. Hanley repeatedly that we wanted to happen. Mr. Hanley lied to them that that was not possible. When we finally met them, we arranged for them to move in as soon as we left. Unfortunately, due to the delay in notifying the AirBnB, they ended up forfeiting several weeks of prepaid rent which would not have occurred if Mr. Hanley had not lied to them about the possibility of moving in sooner.

If this fraudulent activity were to be handled as a criminal complaint, it would require working through the Attorney General’s Office. The individual that I have been corresponding with is Assistant Attorney General Patricia Lynn Pryor. We have exchanged several emails and lengthy phone calls. We both agree, having citizens who feel they have been wronged by a real estate broker enlist the aid of the Department of Justice is a very bad idea. Unfortunately, if the Real Estate Commission refuses to do their job a citizen really doesn’t have much other hope for justice.

Perhaps you can help eliminate the need for anyone to go in that direction. I’ve put together a list of possibly beneficial courses of action.  I’ll start with my own personal request. In my emails with Nathalie Hodge at DLCA, after spinning my wheels for months, I included Commissioner Evangelista in all my subsequent emails that I sent to Ms. Hodge after it became apparent that she had no desire to help me and was only hoping that I would tire and go away. So, could you please contact Mr. Evangelista just as Mr. Sanes and Ernice Gilbert did, in order to find out why the Real Estate Commission refuses to do their job? However, unlike Mr. Sanes and Mr. Gilbert, could you please inform me of what he says? I assume it must be quite an earful seeing as both Sanes and Gilbert chose to never communicate with me again after having spoken to Mr. Evangelista about my complaint. I’m only left to wonder; does it have anything to do with the power that Mr. Hanley wields over the situation or is there a desire to cover up something that may prove embarrassing for the government such that Mr. Evangelista had to convince Sanes and Gilbert to drop their interest?

When you chat with him, if he tells you that somehow DLCA wants to blame the situation on something that was out of their control such as my lack of perseverance or COVID or whatever, then see if you can jumpstart my complaint. I never dropped it; I only grew tired of being ignored. Do not accept the excuse that they are unable to hold meetings. With COVID, the world has learned to function on ZOOM meetings. Nothing in the law says that they have to be face to face to hold a meeting. After all, they approve licenses over the phone. And besides, why would the government want to spend money so that these individuals can fly monthly to meetings? This will place DLCA in a bind and my guess is that they will “gladly” cooperate. Then I’d like you to follow the events. As a gentleman’s bet, I’ll wager you that if the Real Estate Commission is actually forced to do their job, they will resign en masse rather than pass judgement over Mr. Hanley’s deeds, knowing full well that if they are forced to prosecute his actions, this will open the floodgates.

My next objective deals with other citizens who feel they have been cheated in a real estate transaction.  There is a word that gets used very often when dealing with government functions. This word is probably so overused that most people just tune it out. However, in this case this word is of ultimate importance. The word is transparency. The Real Estate Commission’s existence and purpose are opaque. Everything about them is kept hidden; why? A typical citizen might ask these questions:

WHO are they? Good luck on this one. I spent hours just searching for their names with no results. I challenge you, using public sources, find them.

WHAT do they do? A friendly lawyer sent me their way. Once again, using public sources, find anything that states that their job is to police real estate brokers (n.b. the actual laws written by the legislature don’t count).

HOW does anyone contact them? Assuming that you actually knew that the Real Estate Commission’s job was to police brokers, see if you can find anything anywhere that explains how and where to send a complaint.

WHY don’t they do their job? This is the ultimate question. I’m quite sure I know the answer but I would like to hear it from you. Good luck!

 

The next group of objectives is a job for the Senate. These objectives should be codified not merely presented to DLCA as suggestions. The law states:

2019 US Virgin Islands Code
Title 27 - Professions and Occupations
Chapter 15 - Real Estate Brokers and Salesmen
§ 422. Duties of Real Estate Commission

(5) submit to the Governor through the Commissioner of Licensing and Consumer Affairs annual reports containing a summary of its work, a register of all persons licensed under the provisions of this chapter, and such other data as the Governor or the Commissioner of Licensing and Consumer Affairs may request or as may be deemed proper by the Commission;

 

Simply providing to the governor an annual report that summarizes various actions … phooey – PROVIDE A REPORT TO THE PEOPLE and update it monthly during scheduled meetings. When a citizen submits a complaint, the public should be able to learn about it in an easy to find location. The broker’s name and response should then be shown followed by the resolution decided upon by the Commission. If a bank is robbed, that information will be published in a newspaper. When a possible perpetrator is arrested the person’s name is published. When a trial occurs, the results are published. Could you imagine living in a world where when a bank is robbed there is no news, nothing? Such are the procedures of the Real Estate Commission.

And while you’re at it, if any exist, how about printing and allowing the public to see the rules and regulations that the Commission is supposed to be enforcing and brokers are supposed to be following?

(6) adopt, amend and repeal rules and regulations and bylaws not inconsistent with the provisions of this chapter relating to the organization and operation of the Commission and the licensing under this chapter of real estate brokers and real estate salesmen, which rules, regulations or bylaws shall be approved by the Governor.

 

I asked Nathalie for a copy of these and never got a response. I’ll bet that when you look inside you’ll find that there are no rules for them to enforce. Perhaps that’s one of the reasons why they choose not to handle complaints. And besides, you can’t be blamed for not following the rules if there are none.

The final objective is for the benefit of all people who may wish to buy or sell a house. Eliminate dual agency. Most of us don’t know what it is or how it can harm us, until it’s too late. And then, like myself, we ask, “Why is this even legal?” Simply because the National Association of Realtors is one of the most powerful lobbying organizations in the country. Some states are bucking the trend and doing away with it. It’s time for the Virgin Islands to join in and do the right thing.

Eliminating dual agency will help more than just the people who are buying and selling homes. It will help individuals who wish to enter the industry. In one of my articles, I quoted Senator Johnson who wished to expand opportunities for local Virgin Islanders and to support young entrepreneurs. Without dual agency, every real estate sale will involve two agents who share the commission. More importantly, they will have the best interests of their clients in mind.

Eliminating dual agency will have another likely positive effect. Buyer’s agents will probably set up shop. This is a great opportunity for budding entrepreneurs. Rather than having to make a large investment by opening a brokerage and then hoping to slowly build up some listings while knowing that most listings go to the big guys; the path to business ownership is far more possible. Since buyer’s agents don’t accept listings, their only job is to help people to purchase a home. It provides for a lot easier entry, “Hang out your shingle and you’re in business.”

With a new law you could be even more forward thinking and codify the requirement that individuals licensed by the USVI must choose to be either a listing agent or a buyer’s agent. I believe I read that California is considering this option. Citizens will know they are being best served when the two agents involved in a transaction by definition have an adversarial relationship. One agent only lists and shows houses and then tries to get the seller the highest price while the other agent only assists the buyer in choosing a house and then trying to get the lowest price.

This might spur further entrepreneur developments that will assist home sellers. I mentioned above that listing agents only showed those same listings. When my wife and I moved to St. Croix in 2011 and bought a house, we toured nine houses with our agent. The number of times that a listing agent showed up to show the house was zero. When Chris Hanley listed our home, he scheduled with agents who were bringing potential buyers. The number of times that he showed up to show our home? …zero. When we sold our home in Massachusetts, something like this would be unheard of. Every time our home was shown, our listing agent showed up. Please understand, I’m not saying that Virgin Islands listing agents never show up. I’m sure there are lots of hardworking listing agents on the islands. All I’m saying is that I have never seen one. And this could be the scenario that spurs further entrepreneurial development that will assist home sellers. We are entering the age of low cost brokerages. Homeowners need a break and if they get that break they will be able to pass along some of that break to the home buyers. Who loses? The folks who have been raking in the money for doing practically nothing. Who wins? Everybody else!

With a new and vibrant entrepreneurial spirit perhaps, someone might be clever enough to change an age-old real estate paradigm. A listing agent, whose job it is to get the seller the highest price for a home, receives more commission money when the sale price is higher; very logical. However, a buyer’s agent whose job it is to get the lowest price for his buyer receives less commission money when the sale price is lower on a particular home. Anyone with a brain is going to be skeptical and rightly so. I look forward to a really clever entrepreneur who can remedy this situation. Could you imagine working with a real estate agent who was helping you to purchase a home and you knew absolutely, positively that it was in this person’s best financial interest for you to get the lowest possible price on the home of your choice?

The following website is very useful to see which states prohibit dual agency and then you can follow the links as to their actual laws:

                                    https://listwithclever.com/dual-agency/

It’s very informative to read how some states that say they don’t allow dual agency provide workarounds that perhaps only a lawyer could explain. Whereas, Vermont and Wyoming are very clear in their laws, with the clauses, “Dual agency is prohibited” in the case of Vermont or “A licensee shall not establish dual agency with any seller or buyer” in the case of Wyoming.

Many states that do allow for dual agency assuage their consciences by providing what they feel is security for their citizens by requiring real estate brokers to provide crucial information about dual agency. And some further relieve their guilt when after the written or verbal explanations are given to clients, signatures are required to guarantee that clients fully understand all the various ramifications and consequences of dual agency. GARBAGE – GARBAGE – GARBAGE!

I have no idea what the requirements are in the U.S. Virgin Islands. But this is in the text from my listing agreement that my wife and I signed:

Transaction involving two agents in the same brokerage: In the event that an agent of Farchette and Hanley Real Estate procures a buyer for the property which is listed with Farchette and Hanley Real Estate, the agents and brokerage shall become disclose dual agents. This is known as dual agency. As a dual agent, a real estate agent and brokerage represent two clients whose interests are, or at times could be, different or adverse. For this reason, dual agents may not be able to advocate on behalf of the client to the same extent the agent may have if the agent represented only one client.

This is followed by the lists of promises that Farchette and Hanley will follow in the event of dual agency, virtually all of which were thoroughly trashed and broken as I explained in my third blog article. And then to further distance himself from any potential liability, Mr. Hanley has the following disclaimer:

Responsibilities of the Parties: The duties of the agent and brokerage in a real estate transaction do not relieve the buyer and seller from the responsibility to protect their own interests. The buyer and seller are advised to carefully read all agreements to assure that they adequately express their understanding of the transaction. The agent and real estate brokerage are qualified to advise on real estate matters…

In other words, even though you’re going to be handing Farchette and Hanley a pile of money, YOU’RE ON YOUR OWN. I vaguely recall signing this document on the hood of a car just before the Hanleys left our house. I obviously didn’t read it at the time. No explanations were ever given. The subject of dual agency never came up. My wife read it after the fact and pointed out various points that were confusing but what were we going to do? On top of which, in the way it’s written it seems to infer that you actually get MORE services when you enter into dual agency rather than less.

The citizens of the U.S. Virgin Islands need to be protected from dual agency. Please!

Sincerely,

David Mattera

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 After this, Senator Carrion’s Chief of Staff, Sonia Andrew, and I communicated regularly via phone calls and emails. I asked for help to see if they could have any better luck than I had moving my complaint forward.

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David Mattera

Mon, Aug 15, 2022, 10:06 AM

to Sonia, Samuel

Good day Senator Carrion and Chief of Staff Andrew

Hi Sonia. I left you a message and didn’t hear back; no problem. It will probably be easier for us if I type this rather than talk about it. I have three requests.

First, could you please tell me the names of the Real Estate Commissioners. It’s disconcerting that this is a problem. I mentioned in an earlier email that a list of their names does not exist in the public domain. Who are they? This is both odd and troubling.

Second, Senator, could you please contact DCLA and move my complaint forward? I am unable to make this happen. I cannot advance past their stonewalling. I hope that if they were made aware that someone with more authority than me was watching, their opportunity to stall indefinitely will hopefully be removed. And please ask that you be kept up to date with developments. I think you will find them informative.

Lastly, along those lines. I feel that all the Senators should be made aware of my agony with trying to get the Real Estate Commission to merely do their job. Unless they have an actual case to follow, they have to take the word of the Commission regarding the quality of their work. Therefore, could you please forward the address of my blog along with a short statement to your fellow Senators?  Ask if they would like to also be kept up to date as to future developments with actions or inactions concerning my complaint. I would be happy to answer all their questions.

Sincerely,

David

 ------------------------------------------------------------------------------------------------------------------- 

Sonia took up the challenge and contacted the office of Commissioner Evangelista at DLCA and requested a meeting to discuss my case. She also found the list of names of the Real Estate Commission.

------------------------------------------------------------------------------------------------------------------- 



Sonia Andrew <sandrew@legvi.org>

Fri, Sep 9, 2022, 11:46 AM

to me

Good Day Mr. Mattera,

 

It was a pleasure speaking with you today, as per your request enclosed is the list of Real Estate Commissioner Members;

 

Tippy Alfred

Yvonne Toussaint

Sharon Amey

BJ Harris

Stephanie Hodge

Fred Vialet

 

 

Regards,

 

Sonia Andrew

Chief of Staff

Office of Senator Samuel Carrión

34th Legislature of the Virgin Islands

3022 Estate Golden Rock

Christiansted, VI 00820

340-712-2240

 ------------------------------------------------------------------------------------------------------------------- 


When I asked Sonia where she found the list of commissioners, she told me she got it from the DLCA website. At first I was confused. It wasn’t there a year ago; I had scoured the DLCA website and every other government website I could think of looking for the names.

Later, I verified this for myself. And it occurred to me, not being a big believer in coincidences, I have a suspicion that someone who read one of my documents had the names put on the website. Very interesting.

And who should be on the Commission but BJ Harris, the same broker who was supposed to conduct the mediation through VITAR, the Virgin Islands Territorial Association of Realtors. She accepted the request from VITAR to mediate and then ignored me until I went away. I have a bad feeling.

 ------------------------------------------------------------------------------------------------------------------- 


David Mattera

Tue, Nov 8, 2022, 11:15 AM

to Sonia

Good Afternoon Sonia and Happy Election Day

When we last spoke in mid-October we said that we would chat again in a couple of weeks. I assume that you are still waiting to be contacted by DLCA in order to set up an appointment to discuss my situation, yes? Is there hope?

On another note, I asked you to ask the Senator, “If the law states that only three Commission members are allowed to be brokers and currently four members are brokers, who broke the law; the Governor who nominated the fourth or the Legislators who voted for the fourth?” I'm curious what he thinks.

Many thanks,

Dave

 ------------------------------------------------------------------------------------------------------------------- 

Time dragged on. Sonia regularly checked with DLCA on our request for a meeting with Commissioner Evangelista. Then, a few months later a small miracle occurred. I got an email from Janella John, Senator Carrion’s legislative assistant and constituent outreach coordinator.

------------------------------------------------------------------------------------------------------------------- 

Janella John <jjohn@legvi.org>

AttachmentsMon, Feb 13, 1:53 PM

to Samuel, Sonia, me, nathalie.hodge@dlca.vi.gov, richard.evangelista@dlca.vi.gov

A meeting to discuss the Real Estate Commission with Mr. David Mattera.

When

Wed Feb 22, 2023 10am – 11am (EST)

Who

Sonia AndrewSamuel Carrionnathalie.hodge@dlca.vi.govrichard.evangelista@dlca.vi.gov...

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Wow, in only six months we managed to get a meeting with the Commissioner.

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Constituent Meeting (Real Estate Commission)

2023-02-22  15:01 UTC  recorded by Janella John

transcribed by David Mattera

Attendees: Commissioner Evangelista, K’wanda Daniels, Sonia Andrew, Janella John, David Mattera

 



 

Commissioner Evangelista - …come in front of the real estate commission yet. I don’t know but I can make some inquiries. But good morning and if I’m in a noisy environment because we had to relocate on St. Thomas. Good morning. Thank you very much. And I’m here to listen to you. Ms. John good morning. Ms. Andrew good morning.  All righty it’s all yours, sir.

 

David Mattera - Alrighty, let’s see. This has taken over two years. I would want to remind everyone of the old saying, “Justice delayed is justice denied”.  January of 2021, Ms. Hodge told me in an email what would happen, that I would give my complaint and a copy would go to Mr. Hanley, the commission would review both complaints, meet with us in a fact finding meeting, deliberate and then provide us with a determination. And I chased after Ms. Hodge for six months and never got anywhere.  It was brutal. She even mentioned three times in an email,  “Should you have any questions do not hesitate to contact me or my assistants” and she gave Tiffany’s name and Genitha’s.  And I would ask questions. She never answered any questions. I mean it was quite obvious, she wanted me to go away.   I got Sammy Sanes involved and I think you talked to him.  Nothing happened. It’s been pretty rough. But I want to find a little justice and I’m willing to compromise, but I need somebody to talk to me.

 

Commissioner Evangelista - So I’m listening to you and like I said there is a board and Ms. Hodge is not the board so I would have to actually inquire as to what the status of your complaint with the board.  If it even got to the board because we have no reason to prevent things from going to the board.  But I can tell you about the Real Estate Commission board is that within the past couple of months  the membership changed.  Some people got out. We have a new chairman.  So, I think you’re going to see some movement as it relates to your issue.

I can apologize because I know you’re upset.  I can just say that I’m hearing you and whenever you sent your information forward I would forward it to where it needs to go. Because contrary to what people think, I actually have no real direct power and control over the board.  They are who they are.  But I can assist you by moving your case forward. And you know I’m going to apologize because I didn’t get involved sooner. Because I have a very open door policy.  If you request something from me, we make it happen. Senators Carrion’s office is very aware of that.  Ms. Daniels who is my right hand and a left hand, I mean she makes it happen. But when something is not within my jurisdiction, I don’t actually overstep but because your grievance has been so … has been dragged out so long, I’m actually going to intercede at this point. Ms. Hodge is actually at a scheduled training that wasn’t on our official calendar at DLCA so I’m going to make it a point I speak to the chair of the Real Estate Commission and get you on that next agenda high or low. If not February, definitely March. I just wanted to let you know that so I’m listening to you. And I’m going to make sure that someone can hear you. So, you can have an audience that can make a decision for you.

 

K’wanda Daniels - Um I’m sorry commissioner. I’m sorry, one second, I’m sorry to interrupt but the last email from Ms. Hodge I believe Mr. Mattera’s complaint was before the agenda on the board’s agenda and that was on  February 16th per her email.

 

David Mattera - I contacted the board in 2021. We’re talking over two years ago this has been going on. Nothing here is recent. New people on the board in the last two months - I mean I understand that. But technically its irrelevant compared to the fact that this should have happened, all and been finished, two years ago. I basically was sending emails to Ms. Hodge, I was making phone calls, I was doing everything in my power to move this forward and basically the only word that really describes the situation is “ignored”. And I don’t live there anymore. So, I can’t go and knock on the door. All I can do is make phone calls and send emails and then even try to get other people to be involved and I tried everything.

 

Commissioner Evangelista - Like I said, I hear you. I hear your pain. You know, I don’t know why your complaint hasn’t been heard or has been heard and they’re waiting for something from the Real Estate Board. I’m going to personally intervene to get some questions asked. And I will personally get back to you that’s all .. that’s what I’m saying to you at this point in time.

 

David Mattera - That is fine, excellent.

 

Commissioner Evangelista - You don’t have to ….

 

David Mattera - Before they make a decision I would like to speak to the chairman and offer a compromise.

 

Commissioner Evangelista - That’s good to know. I would be happy to deliver ….

 

David Mattera - I don’t think they are going to want to do what essentially the laws says they’re supposed to do. Mr. Hanley has a business and having his license taken away would probably not be a good thing for the island. Even though the law kind of leans that way if all my allegations are true and I assure you, they’re all true because a lot of them I have in writing. So, I would like to offer a compromise.  But I would like to speak to the chairman.  Who is the current chairman?

 

Commissioner Evangelista - I believe it’s a gentleman named Laurent Alfred

 

David Mattera - Ok

 

Commissioner Evangelista - I can confirm that to you in an email when I get back to St. Croix tomorrow.

 

David Mattera - Understood. Just tell me because I’m running on probably an older list. Let me know who the board is and who the chairman is. And the chairman and I could have a phone call and I think we can lower the temperature of this mess and that would be a good thing.

 

Commissioner Evangelista - Sure,  like I said I’m personally intervening,  not to represent you but to actually  push this forward on the agenda because I’m very annoyed at this point just listening to you and what you’re saying.  That’s unlike anything I’m part of at DLCA since I’ve been here.  I make things happen.

 

David Mattera - Right,  like I said I’ve been at this over two years and the frustration level is through the roof.  So, I think that is a good place to leave. Saying we’ve started this, and I look forward to hearing from you back. You can address everything to me and to the wonderful people in Senator Carrion’s office,  because they are going to just watch what’s going on because they are kind of involved now. And then if you’d like to be involved, we could have another one of these meeting. When you get a little bit more information about what is going on and then we can figure out how we can just clean up this mess real quick.

 

Commissioner Evangelista - Sure and I have to thank you for your continued patience, your perseverance. You know I’m an attorney as my profession so I actually understand and take to heart when you say justice delayed is justice denied. So, Senator Carrion’s office will feel comforted knowing that I’m going to personally intervene at this point so we can move the needle forward on your matter. And Ms. Daniels, who is actually my boss, will ensure that that happens. She’s the reason I can say what I say.

 

David Mattera - Yes, it’s good to have that sort of help. It’s wonderful.

 

Commissioner Evangelista - Okay, so, I’ll email within 24 hours with the new board members and the chairperson. And I’ll follow up on the other issues for you.

 

David Mattera - Excellent sir,  thank you. Thank you very much.

 

Commissioner Evangelista - You have a choice in who you speak to at ten o’clock in the morning on a Wednesday and I thank you for choosing the commissioner of DLCA and have a wonderful day. Thank you Senator Carrion’s office, Ms. Daniels.

 

K’wanda Daniels - Any time. Thank you so much Commissioner.

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Awesome, Commissioner Evangelista is going to get personally involved. Thing will move quickly, now. I hope.

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Janella John <jjohn@legvi.org>

Tue, Feb 28, 1:10 PM

to RichardK'wandame

Good afternoon Commissioner Evangalista,

I am reaching out as a follow up to our teams meeting last week where we discussed moving forward once the contact information for members of the Real Estate Commission Board were shared with Mr. Mattera.  I hope to hear from you soon.

 

Best,

Janella John

Legislative Assistant/ Constituent Outreach Coordinator

Office of Senator Samuel Carrión

35th Legislature of the Virgin Islands

20 Estate Golden Rock, C’sted, VI, 00820

(o) 340-712-2222  | (c) 340-513-9033

jjohn@legvi.org

---------------------------------------------------------------------------------------------------------------------------

Richard T. Evangelista Esq. <richard.evangelista@dlca.vi.gov>

AttachmentsTue, Feb 28, 9:19 PM

to K'wandaJanellame

Good Day Ms John:

The Chair of the Real Estate Commission is Mr Laurent Alfred.  Unfortunately our board members so not have official emails so kindly send Mr Alfred an email via my email - Richard.Evangelista@dlca.vi.gov and I shall get the email to Mr Alfred. Additionally, I was unable to get a status on Mr Mattrra’s matter last week so I will do so when I return to the Territory next week. 

Thank you,

RTE

---------------------------------------------------------------------------------------------------------------------------

 

David Mattera

Wed, Mar 1, 10:08 AM

to RichardK'wandaJanella

Good day Mr. Evangelista

Could you please pass this message along to Mr. Alfred.

 

Good day Mr. Alfred

My name is David Mattera. I filed a complaint, 1455-21-011-029/Fachette and Hanley, with the Real Estate Commission in November of 2020. It is yet to be resolved. I would like to speak with you to see if we can come to an agreement/compromise. Please contact me at either:

340-642-xxxx or xxxx@gmail.com

It might be best if you read all the documents regarding this case so that we have a place to start our conversation.

Thank you,

David Mattera

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It’s been three years. What’s a couple more weeks?

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David Mattera

Tue, Mar 14, 12:00 PM

to Richard, K'wanda, Janella

Good day Mr. Evangelista

I have not heard from Mr. Alfred. Could you please see if there is a problem and let us know?

Thank you for your time and patience,

David Mattera

--------------------------------------------------------------------------------------------------------------------------

Janella John <jjohn@legvi.org>

Tue, Mar 14, 12:05 PM

to me

Good afternoon Mr. Mattera,

Noted on my end. Fingers crossed for a reply soon.

Best,

Janella John

Legislative Assistant/ Constituent Outreach Coordinator

Office of Senator Samuel Carrión

35th Legislature of the Virgin Islands

20 Estate Golden Rock, C’sted, VI, 00820

(o) 340-712-2222  | (c) 340-513-9033

jjohn@legvi.org

---------------------------------------------------------------------------------------------------------------------------

David Mattera

Wed, Mar 22, 12:52 PM

to RichardK'wandaSonia, Janella

Good afternoon Mr. Evangelista

I’m not sure if emails are getting through. I last heard from you on February 28th asking for an email for Mr. Alfred that I would send to you. I sent that to you on March 1st. In it I asked Mr. Alfred to contact me. I have not heard from him. On March 14th, I asked you for an update but did not get a response. If you receive this please fill us in on what has happened so far.

Sincerely,

David Mattera

 

p.s. While I wait, I remember:

“It does not matter how slowly you go as long as you do not stop”   -Confucius.

---------------------------------------------------------------------------------------------------------------------------

Janella John <jjohn@legvi.org>

Wed, Mar 22, 1:30 PM

to me

Good day Mr. David,

Wow, still nothing yet?  I will try to make contact from my end.

Best,

Janella John

Legislative Assistant/ Constituent Outreach Coordinator

Office of Senator Samuel Carrión

35th Legislature of the Virgin Islands

20 Estate Golden Rock, C’sted, VI, 00820

(o) 340-712-2222  | (c) 340-513-9033

jjohn@legvi.org

---------------------------------------------------------------------------------------------------------------------------

 

Richard T. Evangelista Esq. <richard.evangelista@dlca.vi.gov>

Wed, Mar 22, 1:49 PM

to sandrew@legvi.org, me, K'wanda, Janella

Good Day Mr. Mattera:

 

My apologies.  I just followed up with Mr. Alfred.

 

Regards,

 

RTE

---------------------------------------------------------------------------------------------------------------------------

Laurent Alfred <lalfredlaw@gmail.com>

Wed, Mar 22, 2:53 PM

to me, Richard

Good afternoon Mr. Mattera,

 

My name is Laurent Alfred, Chair of the Real Estate Commission.  I am writing to let you know that the Commission is in receipt of the file of materials that you provided regarding your issue with Mr. Chris Hanley.  We have assigned a subcommittee to review the file.  This subcommittee will be reporting back to the Commission this month at our meeting on the 30th.  Of course our Commission's review and discussion of the complaint will occur in executive session, but I will be happy to update you after this meeting on what our recommendations and steps forward will be regarding this matter.  

 

Please feel free to reach out after March 30th.  Thank you. 

 

--

Laurent "Tippy" Alfred
Off: 340 719 1775
Cell: 646 226 1738

---------------------------------------------------------------------------------------------------------------------------

This is progress but not quite what I wanted. I had told Mr. Alfred in my message I sent through Commissioner Evangelista that I wanted to speak with him to see if we could come to an agreement/compromise. I have a fear that there will be an attempt to somehow bury my complaint in bureaucracy as VITAR did. And what’s this about a subcommittee? Long ago Nathalie Hodge said,

The Commission will review both complaints and meet with you both in a Fact-Finding Meeting, deliberate then provide you with a determination.”

Nothing about a subcommittee. It seems the rules have changed. But then again, as I’ve said all along, I don’t believe there are any rules. They do whatever they want. However, one thing I do know, if BJ Harris is on the subcommittee, I have no hope.

So, I tried contacting Mr. Alfred. His office number is for his store Riddims. I left a couple messages with the person who answered the phone but never received a call back. He hasn’t set up his voice mail on his cell phone, so I couldn’t leave a message there. Their meeting on March 30th has come and gone. I assumed I’d get an update. Silly me.

Finally, on April 12th, he answered. I hoped for a far reaching conversation. That didn’t happen. He told me that my complaint had been assigned to BJ Harris and Stephanie Hodge and that they hadn’t finished.

I mentioned my blog and told him that I hoped we could have a chat after he read it. I followed our call with an email.

---------------------------------------------------------------------------------------------------------------------------

David Mattera

Wed, Apr 12, 10:38 AM

to Laurent

Good day Mr. Alfred

I am glad that we finally had a chance to say hello. As a quick introduction, here is a copy and paste from my resume to show you how I spent my time on the island until we moved in 2020. My wife put in full weeks volunteering for the Women’s Coalition and other worthy causes. We truly wanted to make the island a better place.

 

EDUCATION

2002-2003        Salem State College, Salem MA, Master of Education
1979-1982        Northeastern University, Boston MA, Bachelor of Science Electrical Engineering
1976-1978        Rensselaer Polytechnic Institute, Troy NY, Physics Major

EXPERIENCE

2015 - present  CONSTRUCTION ESTIMATOR, Rooftops, St Croix USVI

Calculate bid prices for various construction projects.

 

2015 - 2018      NCCER Instructor, Tanghow Brothers, St Croix USVI

Taught NCCER safety and welding courses.

 

2013 - 2018      MATH INSTRUCTOR, UVICell, St Croix USVI

Taught SAT math prep to high school students and PRAXIS certification prep to VI teachers.

2013 – 2014      CONSTRUCTION ESTIMATOR, Vivot Construction, St Croix USVI

Calculated bid prices for various construction projects.

 

2013 – 2014      MATH and COMPUTER PROGRAMMING TEACHER, AZ Academy, St Croix USVI

Taught Elementary Math, Algebra II, and BASIC Computer Programming.

2012 – 2013      MATH and SCIENCE TEACHER, Manor School, St Croix USVI

Taught Pre-Algebra, Algebra I, Algebra II, Geometry, SAT Math Review, Computer Programming, and Chemistry. Classes ranged from seventh grade to twelfth grade, were varied in size and diverse in talent, however, all required various amounts of remedial work.

 

2012 – 2013      SCIENCE PROJECT MENTOR, St Croix Curriculum Center, USVI

Mentored twenty-plus students at the University of the Virgin Islands, Saturday High School S.T.E.M. program.

 

2011 – 2012      CERTIFIED ELECTRONIC INSTRUMENTATION INSTRUCTOR, St. Croix Education Complex, USVI

Taught the N.C.C.E.R. (National Center for Construction Education and Research) Core Curriculum and Instrumentation programs at the St. Croix Education Complex.  Used competency-based training coupled with performance testing provided by a standardized national program of accredited craft training. Subjects covered included: Analyzers, monitors, and recorders.  Programmable logic controllers.  Grounding and shielding systems.  Control valves, actuators, and positioners.  Tubing and piping systems.  Detectors, transducers, and transmitters.  The program was sponsored by HOVENSA, the island’s refinery, to train high school students for future employment as technicians. Also provided remedial lessons in mathematics and English composition and supplemental classes in electronics and computer programming.

 

 

I also mentioned a blog that I have been working on that covers my entire miserable odyssey (best read in numerical order). Plan on reading for a couple of hours because there are several different but related subjects.

https://usvirealestateproblems.blogspot.com/

I would like to see my problem fixed such that it can’t befall others. And you have the power to do that. Take your time and then let me know when a convenient time would be for you and I to have a chat and see if we can work out a compromise that will prevent this mess from getting any worse.

Thanks for your time,

Dave

---------------------------------------------------------------------------------------------------------------------------

I waited until their April meeting had to be over, expecting an update. It never came. So, Monday May 1st, I started calling his cell phone morning and afternoon. He probably figured out what I was going to continue doing so he responded with an email on Wednesday the third.

---------------------------------------------------------------------------------------------------------------------------

Laurent Alfred

Wed, May 3, 10:29 AM

to me

Good morning Mr. Mattera,

 

I am cc'ing DLCA legal counsel Atty. Melanie Fenzel. 

 

I apologize that I have been unable to take your calls on this matter due to my time constraints. 

 

The Real Estate Commission has a sub-committee of two Commission members working on summarizing the large volume of materials that were submitted with your complaint. The sub-committee has not yet completed their final summary, but we have received updates from them on their progress at our past three meetings.  I anticipate that we will receive and review the summary in advance of our next REC meeting (June 22).  

 

As you know, under 27 VIC § 422, the Commission is empowered to hold hearings and "to recommend the issuance, suspension, revocation or reinstatement of licenses", but is not empowered to order any other remedy to a complainant.  If you are pursuing any other remedy in this matter, I recommend that you do so by filing an action with the Superior Court.  

 

Once the summary of the matter is received from the sub-committee, the Commission will decide on whether a hearing to recommend the suspension or revocation of any license is warranted.  

 

I will not have the time to review the entire file or discuss it in depth with you as you proposed.  This is why I have assigned the matter to the sub-committee.  Thank you for your patience.

 

Please note that the Real Estate Commission values your stated perspectives on the issues of "dual agency" contained in your blog and complaint, and is taking lessons learned from your complaint into consideration with regard to our recommendations on proposed revisions to the real estate licensing statute. 

 

Thank you,

 

Laurent Alfred

 

--

Laurent "Tippy" Alfred
Off: 340 719 1775
Cell: 646 226 1738

--------------------------------------------------------------------------------------------------------------------

How should I read this? I don’t get a “warm and fuzzy feeling”. Understanding, as Mr. Laurent states, the Real Estate Commission’s only authority when handling a complaint is to suspend or revoke a license, they still have two options.

First, contrary to Mr. Laurent’s implication, the Commission does have a huge unwritten authority. They can say to a broker who has a complaint filed against him, “Make this right or we will revoke your license.” At which time, any sane broker will do whatever is necessary to keep his license. Conclusion - Technically Mr. Laurent is correct, the Commission cannot order a remedy, but their power to persuade a remedy is ample.

For the second option, the Commission could hide behind their claimed lack of authority (I sense this coming). They can state something like, “Even though we view Mr. Hanley’s conduct as worthy of disciplinary actions, we are unable to order any remedy for you. And seeing as this is his first offense, we will not revoke his license. But rest assured, we will put a strongly worded note in his file.” Conclusion – When this happens it will be time to tell the world my story.

--------------------------------------------------------------------------------------------------------------------

The Real Estate Commission was to meet on June 22 to discuss my matter. Based on past experience, I didn’t expect any news. Amazingly, early that morning I got a call from none other than BJ Harris, the same individual who was supposed to conduct my VITAR mediation and is now one of two subcommittee members looking over my complaint along with Stephanie Hodge. We had a very long chat. It seems that a couple of years ago when she was asked to conduct my mediation, she agreed but never received any more communication from the CEO of VITAR and just assumed the issue was settled.

She was calling before she attended the Commission meeting to see what I am hoping for. She actually wanted to listen to me, unlike Mr. Alfred and anyone else from DLCA/REC. I told her that I wanted my money back. She stated that she is a firm believer in the requirement for ethics among real estate professionals and is extremely displeased with Mr. Hanley’s actions. His behavior while acting as a dual agent was not permitted. And another particularly important fact she told me was that when she joined the REC, she saw my case on the books. She asked about it and was told something about not dealing with it. I forget her exact words because in my mind all I picture is a Mafia Don saying, “Fuhget about it.” Me knowing that they were aware of my case back then is a valuable piece of evidence. They will never be able to say that they were unaware of my case for those years.

She talked about the current laws, rules, and regulations being obsolete such that the REC cannot order a solution. They are only empowered to revoke his license. However, she had been putting in some thought for a possible way out. She offered a simple and reasonable solution. She asked if I would be willing to send a letter to Chris Hanley saying that I would be willing to drop my complaint if he returned my money. I accepted and told her that I had no problem with her solution. At which point I actually dared to feel hopeful.

I told her about my blog and gave her the address. I was disappointed but not surprised that Mr. Alfred hadn’t passed it along to her.

 

Later, we exchanged emails.

--------------------------------------------------------------------------------------------------------------------

David Mattera                                                                       Jun 22, 2023, 1:49 PM

Attachments 

to BJ

Good Day B.J.

Here is a copy of the latest article I wrote. After I spoke with you I thought of editing out some of my statements that refer to you but I didn’t. I want you to see exactly what I sent to Senator Carrion and his staff. Please understand, I had no idea that Belton Jennings dropped the ball in communicating with you back when you were asked to conduct a VITAR mediation. Please forgive me for having been so upset with you for all this time.

You can also see that Mr. Alfred sees some value in examining dual agency. I planned to ask Senator Carrion about sending a quick note and a link to my blog to the other Senators. That plan is obviously on hold. As well as getting my money back, I truly hope to make the Virgin Islands a better place. I feel that you are trying to do the same thing.

Sincerely,

David

--------------------------------------------------------------------------------------------------------------------------------------

BJ Harris                                                                                 Jun 22, 2023, 3:49 PM

to me

Received and read.  I sure hope you have a better feeling about me now!  

The commission met and discussed your complaint.  We are searching for a course of action allowed under the current obsolete license law and the commission's obsolete rules and regulations, and will stay in touch with you.

But you last paragraph gave me a sinking feeling, too.  I had forgotten how steeped in bureaucracy the government is.

BJ

B. J. Harris, Broker/Owner St. John Properties

VI Real Estate Commissioner

340-513-4670

These are the very rules and regulations that I asked Nathalie Hodge for a copy of in May of 2021 but did not receive. They are also the same rules and regulations that Sonia and Janella will be asking for numerous time in the coming months and will also be denied. The REC loves to make reference to their rules and regulations but they have no intention of letting you read them. I wonder why.

And this is a good time to make something perfectly clear. Ms. Harris refers to these obsolete rules and regulations. Mr. Alfred is referring to these same rules and regs when he tries to explain why they can’t help me. This needs to be clearly understood. THE REAL ESTATE COMMISSION WRITES THEIR OWN RULES AND REGULATIONS.

 

2019 US Virgin Islands Code
Title 27 - Professions and Occupations
Chapter 15 - Real Estate Brokers and Salesmen
§ 422. Duties of Real Estate Commission

·                  In addition to any other powers and duties that may be provided by law, the Commission shall administer the provisions of this chapter, except as otherwise specifically provided, and without limitation on the generality of the foregoing shall have the powers and duty to—

o        (6) adopt, amend and repeal rules and regulations and bylaws not inconsistent with the provisions of this chapter relating to the organization and operation of the Commission and the licensing under this chapter of real estate brokers and real estate salesmen, which rules, regulations or bylaws shall be approved by the Governor.

 

And I certainly doubt that the Governor will refuse to accept a change in the rules and regs if it is done for the good of the people. If the REC feels that they aren’t empowered to help people, all they have to do is to amend the necessary rules so that they are empowered. Case closed. Ask yourself, why do you think they don’t want to be empowered?

As June turned into July and July turned into August and August turned into September any hope that I previously had withered and died.

--------------------------------------------------------------------------------------------------------------------------------------

Janella John                                                                 Thu, Sep 7, 2023, 9:30 AM

to me

Good morning Mr. Mattera,

I hope this email finds you well. I know it's been a rough ride getting to this point. I am writing to advise you of an update our office received. Please call me at the office, 340-712-2222, so I can update you.

I hope to talk soon.

Best,

Janella John

 

When I called Janella, she told me that Sonia had spoken with Mr. Alfred and he stated that we would receive a letter from the DLCA legal counsel Atty. Melanie Fenzel within two weeks. There’s a very funny movie called “The Money Pit” in which a young couple is trying to get their house repaired and a crooked building contractor keeps promising that the job will take “two weeks.” Every time they ask for an update, they get the same answer “two weeks.”

Why does he even offer this? Well, Mr. Alfred can simply ignore me. Unfortunately for him, he can’t just ignore a Senator’s Office. He has to give them something even if it’s a promise of a letter that he doesn’t plan to provide.

In the unlikely event that this letter is actually delivered, it will contain Mr. Alfred’s two talking points that he has already given. First Point, he will try to appear helpful by saying that to get what I want I should take Mr. Hanley to court. NOT HELPFUL. As I wrote about in my first blog article, a wise lawyer told me, after reading all my documentation, I would most likely win however, winning is never a certainty in court. And I would end up paying him about the same amount that I would win. I’m not stupid, this is a job for the REC not court.

Second Point, completely ignoring the logical simple solution offered by B.J. Harris, that I agreed to, he is going to just reiterate that the REC is not empowered to order any other remedy to a complaint. I am not naïve. It would be very unwise of Mr. Alfred to provide me with written evidence that the REC is refusing to help me by citing the bogus excuse they are standing behind. However, if a miracle happens and I actually get this letter, I will get back in touch with the Attorney General’s Office. When I contacted them while waiting for VITAR to conduct a mediation, it was suggested to me that it might be better if I went after the REC rather than Mr. Hanley. Back then I was fixated on Hanley not the REC. I should have taken the AG up on that offer.

Back to waiting.

-----------------------------------------------------------------------------------------------------------------

Janella John                                                                              Sep 22, 2023, 12:09 PM

to me

Hello Mr. Mattera,

 

I hope this message finds you well on this wonderful Friday! I thought of you and wanted to check in to see if you have received any communication from the commission. 

 

Best,

Janella John

-----------------------------------------------------------------------------------------------------------------

 David Mattera                                                                             Sep 22, 2023, 1:47 PM

to Janella

Good day Janella

Thanks for checking in. I have not heard anything yet. I still have my fingers crossed.

One of these days, maybe you, me Sonia and Senator Carrion could have a chat about how we could find a way that no one else has to go through what I am going through. Think about it.

Thanks

Dave

 

David Mattera                                                                           Oct 26, 2023, 10:47 AM

to SoniaSamuel, Janella

Good day Sonia,

I hoped that if we gave the Real Estate Commission another month that we would finally get a response. I haven’t heard anything and I assume that you haven’t either. Since you were the last one to speak with them could you please contact them one more time and find out what is their problem for their current delay? And while you’re at it, you might as well ask them for their rules and regulations which was the reason you contacted them in the first place.

On another front, what are Senator Carrion’s thoughts to prevent the Real Estate Commission from stonewalling other citizens the way that they have done to me? I assume this would involve informing some/many/all of the other Senators. After that, you would know better than me whether there would be hearings, new laws, or just a stern scolding. Let me know.

Thanks for all you help,

Dave

--------------------------------------------------------------------------------------------------------------------

Janella John                                                                               Oct 26, 2023, 12:17 PM

to me, Sonia, Samuel

Good afternoon Mr. Mattera,

 

Thank you for reaching out. I am sorry to hear that the Real Estate Commission has not responded as they said they would.   I will contact them again and find out what is causing the delay. I will also request their rules and regulations, as you suggested.

 

Regarding Senator Carrion's thoughts on preventing the Real Estate Commission from stonewalling citizens like yourself, I will discuss this with him as he is currently out of the office attending meetings.  

 

Thank you for bringing this to our attention and I will get back to you once I get an update from the Real Estate Commission.

 

Best regards,

 

Janella John

---------------------------------------------------------------------------------------------

David Mattera                                                                          Nov 7, 2023, 10:45 AM

to Janella, Sonia, Samuel

Good morning Janella,

Have you had any luck with the Real Estate Commission yet? Isn’t it unfortunate that I have to refer to the REC simply doing their job as us being lucky!

I’m not sure if you have heard about the huge court case involving the National Association of Realtors. Here’s an article from CNN.

https://www.cnn.com/2023/11/06/business/nar-real-estate-fees/index.html

This is big. It may be the beginning of the end for how real estate brokers operate in our country. I think a lot of people are going to be pleased. However, when these changes do come, it will be absolutely imperative that the USVI has a functioning Real Estate Commission. I would still like to chat with Senator Carrion, if that could be arranged.

Thank you for all you do,

Dave

---------------------------------------------------------------------------------------------------------------------

Janella John jjohn@legvi.org                                            Nov 8, 2023, 10:05 AM

to me

Good morning Mr. Mattera,

 

I spoke to Ms. Andrew a while ago and she will call Mr. Alfred.….

 

Best,

 

Janella John

-----------------------------------------------------------------------------------------------------------------

David Mattera                                                                        Dec 4, 2023, 10:24 AM

to Janella

Good day Janella,

I hope you and everyone else in your office had a wonderful Thanksgiving. Sometime soon, I’m hoping that you can schedule a virtual meeting for you, me, Sonia, and Senator Carrion to talk about the Real Estate Commission. They don’t do their job and this needs to be fixed for everyone’s benefit.

Merry Christmas,

Dave

-------------------------------------------------------------------------------------------------------------------

Janella John jjohn@legvi.org                                             Dec 4, 2023, 10:34 AM

to me

Good day Mr. Mattera, 

 

I was just speaking about you to Ms. Andrew. I haven't forgotten you. Our office is finally back to normal, and we were working on some pending cases we had prior to include your case.  The Senator is not on the island and won't be back until next week.  However, she said she will be making another attempt to reach out to Mr. Alfred today. Give me until the end of today to get you an update. 

 

Regards, 

Janella John

-----------------------------------------------------------------------------------

Janella John                                    Fri, Dec 8, 2023, 2:02 PM

to me

Good day Mr. Mattera,

I trust this message finds you well.

Following a conversation between my Chief of Staff, Ms. Sonia Andrew, and Mr. Alfred, we understand that Attorney Melani Fensel (apologies if the spelling is incorrect) from the Department of Licensing and Consumer Affairs (DLCA) should be sending you a letter shortly. Mr. Alfred also indicated that the recommended course of action for seeking justice in this situation is to file a case with the Superior Court against the realtor. …

Best regards,

Janella John

---------------------------------------------------------------------------------------------------------------------

“Check’s in the mail.” Yah right. You would hope that someone who promises the same thing over and over again but has no intention of ever delivering would be bothered by his conscience. In this case, I doubt it.

 

If you scroll back up to the beginning of this article you will see the words

 

“… focusing on this problem is quite draining having spent a couple of years with no results. It’s so easy to just pass it off to the next day; even though days gradually add up into months.

 

That was true then and it’s still true today. And the really painful part is I wrote that a year and a half ago. The Real Estate Commission’s goal ever since I filed my complaint three years ago has always been to make me go away, all while keeping their hands clean. And I have to assume they do this to anyone who attempts to get some justice from a broker whose license the REC wants to protect.

 

 

 

Now that Sonia and Janella realize that Mr. Alfred has no intention of honoring his promise, we had a meeting to decide what to do. We realized that regrettably after having had the “pleasure” of being stonewalled by the Real Estate Commission, they have done all that they can do. I am going to have to move on. I will be contacting the Attorney General’s Office again. I asked which Senate Committee handles laws for the REC. They responded, “Rules and Judiciary.” I asked Janella for names and emails:

-----------------------------------------------------------------------------------------------------------------

Janella John                                                                           

to meSonia

Chair: Senator Diane T. Capehart - senatorcapehart@legvi.org 

Co-chair: Senator Milton Potter - mpotter@legvi.org

Senator Kennth L. Gittens - senatorgittens@legvi.org

Senator Angel L. Bolques, Jr. - senatorbolques@legvi.org

Senator Marise C. James - MCJames@legvi.org

Senator Franklin D. Johnson - senatorjohnson@legvi.org

Senator Carla J. Joseph - senatorjoseph@legvi.org

 

Best regards,

Janella John

------------------------------------------------------------------------------------------------------------------

I will also get back in touch with Commissioner Hodge who when she was only Assistant Commissioner wrote in an email on January 28th, 2021, that:

 

“The VI Real Estate Commission is the entity that regulates brokers and salespersons and the entity in which you file your complaint. Once you file the complaint to the Commission, the Commission will subsequently give the Respondent a copy and request that they respond to your complaint in writing. The Commission will review both complaints and meet with you both in a Fact-Finding Meeting, deliberate then provide you with a determination.”

 

I will inform her that she has been completely mistaken. The Real Estate Commission does absolutely nothing while waiting for you to go away.

In my first article I copied and pasted an article from the Virgin Islands Daily News from 2010 that I read about on the website “vimovingcenter”. In it St. Thomas Board of Realtors President Kerstin McConnell is quoted referring to the Virgin Islands Real Estate Commission. “They’re there to police the Realtors,” McConnell said. “In the states, Realtors live in fear of the Real Estate Commission.”

 

So, I am left to wonder, when did the REC go from policing real estate professionals to protecting them and are all brokers protected? Previously, I imagined a Mafia Don saying, “fuhget about it.” We all know, the Mafia is famous for offering “protection.” Sadly, those who don’t pay for protection typically experience a painful mishap. Therefore, another fearful thought is that the REC can crush an innocent broker by simply revoking his license in response to a trumped up complaint. That complaint could originate from a broker on their “nice list” against a broker on their “naughty list.”

 

It would seem that Mr. Hanley is on the list of brokers to be protected. In an email to me on May 3rd, Mr. Alfred quotes from my blog the portion of the law that says the REC can only take away licenses. And he then adds in his own words that they are not empowered to order a remedy. However, the law does not specifically say that they can’t creatively formulate a remedy if it is needed. Next, in order to try and get rid of me he starts his insistence about taking him to court.

As you know, under 27 VIC § 422, the Commission is empowered to hold hearings and "to recommend the issuance, suspension, revocation or reinstatement of licenses", but is not empowered to order any other remedy to a complainant.  If you are pursuing any other remedy in this matter, I recommend that you do so by filing an action with the Superior Court.  

 

Mr. Alfred added:

Once the summary of the matter is received from the sub-committee, the Commission will decide on whether a hearing to recommend the suspension or revocation of any license is warranted.  

 

A summary of my complaint was delivered to the entire REC by the sub-committee on June 22nd. Since Mr. Alfred wants to hide behind the law, I will put aside any discussion of a remedy and just stick with the law. The Real Estate Commission has to decide whether to take away Mr. Hanley’s license. When I match up my evidence with all the possible actions that the law finds as being offensive, knowing that a broker can have his license revoked for committing any one of them, amazingly, it seems that Mr. Hanley is guilty of committing all of them and a few more that aren’t even listed.

 

Bad faith - This is described in the requirements of a fiduciary for loyalty, stating that an agent must always put his clients’ interest above his own. Mr. Hanley’s only interest was his own profit. GUILTY

 

Dishonesty – Mr. Hanley lied incessantly. GUILTY

 

Untrustworthiness – Mr. Hanley’s tactics were deceptive and evasive. GUILTY

 

Incompetency -  Mr. Hanley demonstrated this with his lack of understanding of VA loans. He is also responsible for the incompetency of his employee who cause me and the buyer agony. GUILTY

 

Misrepresentation or Fraud - Mr. Hanley fraudulently lied to me about the sale price of my home in order to double his commission and thereby receive an additional twenty thousand dollars. GUILTY

 

Failing to furnish a copy of any written instrument to any party executing the same at the time thereof - On December 11, 2019, Mr. Hanley called me at approximately eight o’clock at night and said we had an offer for full asking price. I accepted, “executed the same.” He was lying, there was no real offer. Therefore, he certainly couldn’t “furnish a copy of the written instrument.” GUILTY

 

Forgery – See picture in article #3 of Offer to Purchase. GUILTY

 

The Senate can’t think of every possible offense. Here are a couple not in the law that he also violated.

 

Breach of contract - GUILTY

 

Breach of fiduciary duty - GUILTY

 

It would be impossible for a stateside broker who has committed all these offenses to keep his license. However, the Virgin Islands Real Estate Commission doesn’t have a problem with it.

 

Is this corruption? To answer that, I fall back on the old adage, “If it looks like a duck and quacks like a duck, it’s probably a duck.”

 

The Attorney General must investigate the Real Estate Commission for corruption.